Facilities Coordinator

Stockport

Full-time

Permanent employee

The role

We are seeking to hire an additional full‑time Facilities Coordinator to support the continued growth of the Facilities Management (FM) function at Indurent. Working closely with the wider FM team and reporting to the Senior Facilities Coordinator, this role will provide essential administrative and organisational support that enables the team to operate efficiently and deliver on the company’s strategy. As Indurent continues to scale its UK‑wide industrial portfolio and enhance its technology‑enabled operating model, this role is critical in ensuring our FM operations remain robust, responsive and aligned with our commitment to delivering an outstanding customer experience.

Responsibilities

Administration

Diary management for FM team members
Day to day management of the FM Maintenance Inbox
Maintain electronic and hard copy filing systems, archiving when relevant
Maintain company risk management system and liaise with suppliers to ensure compliance.
Liaise with customers on access/maintenance requests
Act as a super use for CAFM (Computer Aided Facilities Management) system (training will be provided)

Health & Safety

Prepare, send and ensure all FM teams are fully aware of Health and Safety bulletins.
Assist with undertaking property inspections locally and recording actions.
Keep up to date with changes in legislation, amending policies under the direction of the Head of FM.
Ensure H&S system is accurate, and all certification is up to date across the portfolio.

Reporting

To provide regular reports to the line manager on all aspects of property performance, existing risks and viable, robust solutions.
To ensure the collection of accurate and relevant data relating to performance of contractors and provision of analysis as and when required.
Assist in the provision of regular business case proposals for any CAPEX works or service chargeable projects.
Undertake regular helpdesk reports and ensure the data held is accurate.
Run service charge / budget variance reports and assist with the FM team on accurate reporting.

Financial

Maintain accurate billing data and ensure all fees are recovered where relevant.
Raise ad-hoc and project fee invoices.
Act as first point of contact for any invoicing issues relating to fees and chase clients for swift payment as required.

Other

To act as deputy fire warden within the office
Act as H&S representative for the office and working closely with other teams to promote safety ethos
This job description does not form part of the Contract of Employment and may be reasonably amended from time to time.

Skills and Experience

Essential requirements

Experience working in a fast-paced environment
Conversant with Customer Service Initiatives
Articulate and excellent written and verbal communicator
Practically minded
Problem solver
Good IT skills
Ability to work in a small and busy office as part of a team or on own initiative
Proactive administration

Desirable requirements

IOSH
Previous FM experience
Knowledge of FM supply chains
Keen for progression as the role offers opportunities for the right candidate.

About us

At Indurent, our mission is to serve our customers by providing space for success where they can work, flourish and grow. We do this by leveraging our customer-first approach, our fantastic team and strong operating platform across the whole of the industrial and logistics spectrum in the UK, from multi-let industrial estates in urban areas up to large logistics assets in strategic transport hubs. We also develop best-in-class industrial and logistics properties which incorporate the latest sustainability technology, provide highly efficient and low-carbon warehousing solutions for our customers.

At Indurent, we strive to excel at everything we do, but we believe our greatest strengths are:

Our Customer First Approach
- We listen to our customers so that we genuinely understand and meet their needs. We strive to be there when they need us, and to make our interactions as frictionless as possible, resulting in a differentiated customer experience which add tangible value.

Our ‘Indurent Hive’ Technology Platform
- We have invested in a technology-driven, market-leading operating platform called Indurent Hive to support the digitalisation of our business and drive our customer experience. The platform covers all elements of our business, from marketing through to leasing, and from property management through to finance. We use it to deliver value and growth opportunities for all our stakeholders.

Our empowered People
- We have the right people in the right roles. They have clarity of purpose and enjoy working in a dynamic environment which is both challenging and rewarding. We believe in the importance of investing in our people through ongoing training and professional development. We are:
  - Accountable: we act with integrity, take responsibility for our actions and we are committed in everything we do.
  - Dynamic: we are relentless, and we are agile.
  - Curious: we are always learning, open to change and we are innovative.
  - Collaborative: we win and lose as a team, listen to understand and we provide a high challenge, high support working environment.
  - Fair: we treat others as we wish to be treated, we are honest, respectful and we do the right thing.

We Pay it Forward
- We have market leading, high-quality buildings where our customers and local communities can flourish. We prioritise health, wellbeing, sustainability and our net carbon reduction and we are a force for good through our charitable work, commitment to diversity and inclusion and to working with a responsible supply chain. We believe in making a better world for future generations and take responsibility for our actions.

Our Committed Capital
- We are longstanding investors in the UK industrial and logistics market with a UK wide platform and excellent track record of performance. We are fully aligned with Blackstone, our capital partner, and together we have a strong conviction towards investing in UK industrial and logistics.

Following the integration of Industrials REIT and St Modwen Logistics in June 2024, Indurent is one of the UK’s largest owners of industrial and logistics property, with over 25m sq ft of warehouse space and more than 2,000 customers. We have big ambitions and aspirations, and with the backing of our owner, Blackstone, we expect to double the size of the business over the next 3-5 years.

We are always looking for talented individuals to join the Indurent team who can help us achieve our goals and aspirations. We would love to hear from you if that might be you.