Billing Clerk

Permanent employee, Full-time · Stockport, Remote

The role

We are looking to hire a full-time Billing Clerk to join at an exciting time of our business growth. You will work within the Property Accounts Team and will be a strong and self motivated individual with excellent organisational and communication skills. You must be meticulous with a keen attention to detail and will strive to continuously improve systems and processes. Experience in periodic charge raising as defined by the lease, additional recharges required to recover costs along with maintaining lease data is essential for this role. The billings team will work to a timetabled cycle to raise approved charges and issue demands. Have the ability to work well as part of a wider team engaging with our customers and Asset Managers, providing an excellent service is essential to this role.

Responsibilities

The below details the main tasks that the clerk is responsible for, but not limited to:

Responsible for issuing periodic draft rent raising reports to internal approvers
Responsible for obtaining approval in a timely fashion
Issue exceptions report and process required changes
Demand periodic rent, service charge and other monies from tenants in accordance with the billings timetable
Reconcile all billings against budgeted year to date income
Demand approved insurance recharges from tenants
Demand other tenant recoverable recharges
Maintenance of Indurent lease database
Develop and maintain active communication both within the Property Accounting Team and all internal departments

Skills and Experience

Proven experience within a transactional department
Strong organisational skills
Strong Time Management Skills
Analytical Skills
Knowledge of business processes and procedures
Self-motivated
Experience in Property Services is desirable but not essential

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About us

At Indurent, our mission is to serve our customers by providing space for success where they can work, flourish and grow. We do this by leveraging our customer-first approach, our fantastic team and strong operating platform across the whole of the industrial and logistics spectrum in the UK, from multi-let industrial estates in urban areas up to large logistics assets in strategic transport hubs. We also develop best-in-class industrial and logistics properties which incorporate the latest sustainability technology, provide highly efficient and low-carbon warehousing solutions for our customers.

At Indurent, we strive to excel at everything we do, but we believe our greatest strengths are:

Our Customer First Approach
- We listen to our customers so that we genuinely understand and meet their needs. We strive to be there when they need us, and to make our interactions as frictionless as possible, resulting in a differentiated customer experience which add tangible value.

Our ‘Indurent Hive’ Technology Platform
- We have invested in a technology-driven, market-leading operating platform called Indurent Hive to support the digitalisation of our business and drive our customer experience. The platform covers all elements of our business, from marketing through to leasing, and from property management through to finance. We use it to deliver value and growth opportunities for all our stakeholders.

Our empowered People
- We have the right people in the right roles. They have clarity of purpose and enjoy working in a dynamic environment which is both challenging and rewarding. We believe in the importance of investing in our people through ongoing training and professional development. We are:
  - Accountable: we act with integrity, take responsibility for our actions and we are committed in everything we do.
  - Dynamic: we are relentless, and we are agile.
  - Curious: we are always learning, open to change and we are innovative.
  - Collaborative: we win and lose as a team, listen to understand and we provide a high challenge, high support working environment.
  - Fair: we treat others as we wish to be treated, we are honest, respectful and we do the right thing.

We Pay it Forward
- We have market leading, high-quality buildings where our customers and local communities can flourish. We prioritise health, wellbeing, sustainability and our net carbon reduction and we are a force for good through our charitable work, commitment to diversity and inclusion and to working with a responsible supply chain. We believe in making a better world for future generations and take responsibility for our actions.

Our Committed Capital
- We are longstanding investors in the UK industrial and logistics market with a UK wide platform and excellent track record of performance. We are fully aligned with Blackstone, our capital partner, and together we have a strong conviction towards investing in UK industrial and logistics.

Following the integration of Industrials REIT and St Modwen Logistics in June 2024, Indurent is one of the UK’s largest owners of industrial and logistics property, with over 25m sq ft of warehouse space and more than 2,000 customers. We have big ambitions and aspirations, and with the backing of our owner, Blackstone, we expect to double the size of the business over the next 3-5 years.

We are always looking for talented individuals to join the Indurent team who can help us achieve our goals and aspirations. We would love to hear from you if that might be you.