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Estate Coordinator

Permanent employee, Full-time · Remote
The role
We are looking to hire a full-time Facilities Coordinator to work on site with the Estate Manager. The role involves assisting in mmanaging  the day to day operational activities in line with all health and safety, environmental and company procedures, legislative requirements, budgetary costs and occupiers requirements in line with the required customer service criteria and key performance indicators.
Responsibilities
Administration
  • Maintain electronic and hard copy filing systems, archiving when relevant.
  • Receive and dispatch post and email communications.
  • Maintain company risk system and liaise with suppliers to ensure compliance.
  • Send communications to suppliers and tenants in respect to requirements under contract / lease.
  • Update tenants notes in CAFM (Computer Aided Facilities Management) system.
Health & Safety 
  • Deal with contractors and tenants to collate relevant documents prior to issuing permissions to work on site.
  • Assist with undertaking property inspections locally and recording actions.
  • Keep up to date with Indurent policies and SOPs, ensuring Heywood DP remains compliant.
  • Ensure H&S system is accurate, and all certification is up to date for Heywood DP.
Reporting 
  • As required to provide reports on all aspects of property performance, existing risks and viable, robust solutions.
  • To ensure the collection of accurate and relevant data relating to performance of contractors and provision of analysis as and when required.
  • Assist in the provision of business case proposals for any CAPEX works or service chargeable projects.
  • Run service charge / budget variance reports and assist the Estate Manager with accurate reporting.
 Financial 
  • Raise Purchase Orders for works as required.
  • Ensure Invoices are accurate and processed in a timely manner.
  • Assist in directing any supplier or tenant enquiries regarding invoices to the relevant person.
 Other 
  • To act as deputy fire warden for the Estate’s Office.
  • Providing a high standard of customer service to all the Park’s users including tenants,. contractors and delivery drivers.
  • Assist with the promotion and marketing of the site with occupiers including assisting at on site events and activities.
  • This job description does not form part of the Contract of Employment and may be reasonably amended from time to time. 
Skills and Experience
Essential requirements 
  • Experience working in a fast-paced environment
  • Conversant with Customer Service Initiatives
  • Articulate and excellent written and verbal communicator
  • Practically minded
  • Good IT skills 
  • Ability to work in a small and busy office as part of a team or on own initiative
  • Proactive administration 
 
Desirable requirements 
  • IOSH
  • Previous FM experience 
  • Keen for progression as the role offers opportunities for the right candidate.
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About us

At Indurent, our mission is to serve our customers by providing space for success where they can work, flourish and grow.  We do this by leveraging our customer-first approach, our fantastic team and strong operating platform across the whole of the industrial and logistics spectrum in the UK, from multi-let industrial estates in urban areas up to large logistics assets in strategic transport hubs.  We also develop best-in-class industrial and logistics properties which incorporate the latest sustainability technology, provide highly efficient and low-carbon warehousing solutions for our customers. 

At Indurent, we strive to excel at everything we do, but we believe our greatest strengths are:

  • Our Customer First Approach
    • We listen to our customers so that we genuinely understand and meet their needs. We strive to be there when they need us, and to make our interactions as frictionless as possible, resulting in a differentiated customer experience which add tangible value.

  • Our ‘Indurent Hive’ Technology Platform
    • We have invested in a technology-driven, market-leading operating platform called Indurent Hive to support the digitalisation of our business and drive our customer experience. The platform covers all elements of our business, from marketing through to leasing, and from property management through to finance. We use it to deliver value and growth opportunities for all our stakeholders.

  • Our empowered People
    • We have the right people in the right roles.  They have clarity of purpose and enjoy working in a dynamic environment which is both challenging and rewarding.  We believe in the importance of investing in our people through ongoing training and professional development.  We are:
      • Accountable: we act with integrity, take responsibility for our actions and we are committed in everything we do.
      • Dynamic: we are relentless, and we are agile.
      • Curious: we are always learning, open to change and we are innovative.
      • Collaborative: we win and lose as a team, listen to understand and we provide a high challenge, high support working environment.
      • Fair: we treat others as we wish to be treated, we are honest, respectful and we do the right thing.

  •  We Pay it Forward
    • We have market leading, high-quality buildings where our customers and local communities can flourish. We prioritise health, wellbeing, sustainability and our net carbon reduction and we are a force for good through our charitable work, commitment to diversity and inclusion and to working with a responsible supply chain.  We believe in making a better world for future generations and take responsibility for our actions.

  •  Our Committed Capital
    • We are longstanding investors in the UK industrial and logistics market with a UK wide platform and excellent track record of performance.  We are fully aligned with Blackstone, our capital partner, and together we have a strong conviction towards investing in UK industrial and logistics. 

Following the integration of Industrials REIT and St Modwen Logistics in June 2024, Indurent is one of the UK’s largest owners of industrial and logistics property, with over 25m sq ft of warehouse space and more than 2,000 customers.  We have big ambitions and aspirations, and with the backing of our owner, Blackstone, we expect to double the size of the business over the next 3-5 years. 

We are always looking for talented individuals to join the Indurent team who can help us achieve our goals and aspirations. We would love to hear from you if that might be you.

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​We are looking forward to hearing from you!
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